Category: Uncategorized
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How Olympic Cycling Can Save Healthcare Organizations
It’s no secret, is it? Healthcare organizations and institutions are struggling – some more than others. However, all are faced with seemingly insurmountable challenges. Demand outstripping resources, failing cultures and disengaged staff, everywhere blockages and lack of flow. These are but a few of the common themes. Big money, large initiatives, great minds – all…
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What is Organisational Wellbeing?

In an organisation that I have been working with recently, we have been paying attention to wellbeing – and creating a ‘wellbeing plan’. Clearly an important aim, even if the term wellbeing is beginning to feel overused and at risk of inducing cynicism in those who are hoped to be the recipients of the well-intentioned…
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Forced Change in Healthcare
Healthcare is a pillar of every society. It is universally hoped that the existing healthcare system works optimally in that community. Everyone shares these ideals. However, many of the strengths of embedded healthcare systems can hinder progress in the face of changed circumstances and new challenges. It appears that we are in the midst of…
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10 Immediate Actions that Improve Organisational Culture (and don’t cost a thing)

1. Use People’s Names Not only is the use of names a safety feature in high-risk endeavours such as healthcare, it also creates tighter teams and facilitates performance. Hearing your name spoken by another person causes a surge of oxytocin release that leads to stronger interpersonal bonding and better relationships. 2. Leaders Walking Around How…
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Recently, I met a coaching client for her second session. As we greeted each other it was immediately apparent that her energy and mood had shifted from the first session. She seemed lighter, her shoulders were higher and posture straighter. There were smiles instead of tears. In the initial session, we had talked about pressures…
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Known Certainty
Recently, I met a coaching client for her second session. As we greeted each other it was immediately apparent that her energy and mood had shifted from the first session. She seemed lighter, her shoulders were higher and posture straighter. There were smiles instead of tears. In the initial session, we had talked about pressures…
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Could your team be languishing rather than burnt out?
In the early 2000’s sociologist Core Keyes coined the term languishing. Keyes described languishing as the region between poor psychological health and complete psychological health (or “flourishing”). Importantly for an individual, flourishing was not simply an absence of mental illness – but more a state filled with positive emotion and functioning well psychologically and socially.…
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Leadership in Healthcare
What is Leadership in Healthcare? How can you become a better leader? This article discusses many of the misconceptions and shows a better way forward to developing authentic leadership
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Repairing Healthcare Systems
The First Step There are frequent statements from hospital leaders that ‘people are our greatest asset’ or such-like. But these pronouncements can feel insincere, as the actions do not always match the words. However, with the crisis of mounting burnout and decreasing availability of staff, administrators are now starting to believe their own words. Therefore,…