Category: healthcare
-
What is Organisational Wellbeing?
In an organisation that I have been working with recently, we have been paying attention to wellbeing – and creating a ‘wellbeing plan’. Clearly an important aim, even if the term wellbeing is beginning to feel overused and at risk of inducing cynicism in those who are hoped to be the recipients of the well-intentioned…
-
10 Immediate Actions that Improve Organisational Culture (and don’t cost a thing)
1. Use People’s Names Not only is the use of names a safety feature in high-risk endeavours such as healthcare, it also creates tighter teams and facilitates performance. Hearing your name spoken by another person causes a surge of oxytocin release that leads to stronger interpersonal bonding and better relationships. 2. Leaders Walking Around How…
-
Recently, I met a coaching client for her second session. As we greeted each other it was immediately apparent that her energy and mood had shifted from the first session. She seemed lighter, her shoulders were higher and posture straighter. There were smiles instead of tears. In the initial session, we had talked about pressures…
-
Known Certainty
Recently, I met a coaching client for her second session. As we greeted each other it was immediately apparent that her energy and mood had shifted from the first session. She seemed lighter, her shoulders were higher and posture straighter. There were smiles instead of tears. In the initial session, we had talked about pressures…
-
Leadership in Healthcare
What is Leadership in Healthcare? How can you become a better leader? This article discusses many of the misconceptions and shows a better way forward to developing authentic leadership
-
Repairing Healthcare Systems
The First Step There are frequent statements from hospital leaders that ‘people are our greatest asset’ or such-like. But these pronouncements can feel insincere, as the actions do not always match the words. However, with the crisis of mounting burnout and decreasing availability of staff, administrators are now starting to believe their own words. Therefore,…
-
Transformation of Organisational Culture
How can we transform a toxic organisational culture? Use this guide based on what we learn from childhood fairy tales
-
Improving Strategic Decisions in Healthcare
Why is it Difficult for Doctors and Administrators to Agree? A problem within our healthcare systems is an often-unrecognised divide between senior administrators/executives and the doctors caring for patients in the very same organisations. Why is this, when all have the best interests of the patient cohort and the institution at heart? What can be…
-
How Do We Create a Team?
Some teams appear to come together effortlessly, while other groupscannot seem to coalesce even with major interventions devoted tothe task. The process of forming functional teams can be one of thehardest tasks within an organisation. Becoming a successful team happens more easily when members establish good communication patterns and acknowledge the qualities and abilities of…
-
Is Strategy a Healthy Breakfast?
Optimising Healthcare Culture There is a famous saying in business circles that is attributed to American management consultant Peter Drucker: “Culture eats strategy for breakfast” (1). This glib pronouncement does not mean that businesses, including healthcare institutions, do not need operational strategy. Rather, it denotes that if there are significant issues or poor performance within…
MedicalCoachingCulture 