Category: culture
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What is Organisational Wellbeing?

In an organisation that I have been working with recently, we have been paying attention to wellbeing – and creating a ‘wellbeing plan’. Clearly an important aim, even if the term wellbeing is beginning to feel overused and at risk of inducing cynicism in those who are hoped to be the recipients of the well-intentioned…
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10 Immediate Actions that Improve Organisational Culture (and don’t cost a thing)

1. Use People’s Names Not only is the use of names a safety feature in high-risk endeavours such as healthcare, it also creates tighter teams and facilitates performance. Hearing your name spoken by another person causes a surge of oxytocin release that leads to stronger interpersonal bonding and better relationships. 2. Leaders Walking Around How…
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Recently, I met a coaching client for her second session. As we greeted each other it was immediately apparent that her energy and mood had shifted from the first session. She seemed lighter, her shoulders were higher and posture straighter. There were smiles instead of tears. In the initial session, we had talked about pressures…
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Known Certainty
Recently, I met a coaching client for her second session. As we greeted each other it was immediately apparent that her energy and mood had shifted from the first session. She seemed lighter, her shoulders were higher and posture straighter. There were smiles instead of tears. In the initial session, we had talked about pressures…
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Leadership in Healthcare
What is Leadership in Healthcare? How can you become a better leader? This article discusses many of the misconceptions and shows a better way forward to developing authentic leadership