Category: Uncategorized
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Transformation of Organisational Culture
How can we transform a toxic organisational culture? Use this guide based on what we learn from childhood fairy tales
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Appreciating Disengaged Workers
In most organisations disengaged workers are viewed with disdain by leadership. They are seen as being a blight on the workplace, flawed troublemakers, and somehow morally reprehensible. Disengagement is felt to be due to an inherent problem with the individual concerned. However, the disengaged worker can be viewed in an entirely different way – a…
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Improving Strategic Decisions in Healthcare
Why is it Difficult for Doctors and Administrators to Agree? A problem within our healthcare systems is an often-unrecognised divide between senior administrators/executives and the doctors caring for patients in the very same organisations. Why is this, when all have the best interests of the patient cohort and the institution at heart? What can be…
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Turmoil in Healthcare
It seems that every aspect of life as we know it is currently changing. Of course, rapidly evolving climate change with altered conditions, more-frequent natural disasters, and flow-on economic consequences and climate refugees, will increasingly effect all of our lives. However, many other elements of our lives and society are also shifting. These include: Many…
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The Economics of Burnout in Healthcare
Care for our fellow humans cannot, of course, be reduced solely to figures or numbers. However, we are in the midst of a burnout epidemic in healthcare across the world and it may help us to acknowledge the seriousness of this point in time with the aid of an economic analysis. We all hear daily…
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6.5 Strengthening Bonds
The importance of leadership feedback cannot be overestimated. Kindness, balance, support, and wisdom are essential qualities that a team needs from its leaders; without them, a group will not excel. The leader must recognise and appreciate what each team member brings to the group, and ideally this is spoken about and disseminated publicly. ‘Praise in…
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How Do We Create a Team?
Some teams appear to come together effortlessly, while other groupscannot seem to coalesce even with major interventions devoted tothe task. The process of forming functional teams can be one of thehardest tasks within an organisation. Becoming a successful team happens more easily when members establish good communication patterns and acknowledge the qualities and abilities of…
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Some lessons about organisational culture learned from picking up dog shit.
Recently I moved suburbs. Where I used to live everyone seemed to carry plastic bags when walking their dog. All owners picked up their dog’s droppings. There was very little dog shit on the nature strip or footpath. I assumed that my new location, a more affluent place with big houses and expensive cars, would…
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Is Strategy a Healthy Breakfast?

Optimising Healthcare Culture There is a famous saying in business circles that is attributed to American management consultant Peter Drucker: “Culture eats strategy for breakfast” (1). This glib pronouncement does not mean that businesses, including healthcare institutions, do not need operational strategy. Rather, it denotes that if there are significant issues or poor performance within…